| Journal Call no. | HD62.15.B477 |
|---|---|
| Article Title | Benchmarking knowledge management. |
| Is Part Of | Best practice management ; no.15, Aug 1997, p.19-22, illus. |
| Abstract | Modern companies represent warehouses of information. Yet, information is often "locked away" within a department or even an individual worker. How does one go about capturing this knowledge, and sharing it within the company? Sidney Yuen, Business Development Director of Arthur Andersen Business Consulting (AABC) for Greater China discusses how to successfully leverage knowledge captial in this article. |