| Journal Call no. | HD62.15.B477 |
|---|---|
| Article Title | Managing relationships. |
| Is Part Of | Best practice management ; no.32, Feb 1999, p.16-19, illus. |
| Abstract | Best Practice for internaional search firm Russell Reynolds Associates is the way they interact with their clients. Their Executive Information System (EIS), RRAccess [TM], enables them to focus on doing this well by instantly providing up-to-date information on any one of their 500,000 contacts worldwide. Raymond Tang, Managing Director of their Hong Kong office, explains in the article how it works. |