| Journal Call no. | JQ676.Z1C58 |
|---|
| Article Title | WITs and BPIs help get the job done / Electrical and Mechanical Services Department and Post Office. |
|---|
| Is Part Of | Civil service newsletter ; no.37, Feb 1997, p.10, illus. |
|---|
| Abstract | WITs (Work Improvement Team) and BPIs (Business Process Improvement), formed in 1996, have been used with great effect in two departments - the Electrical and Mechanical Services Department (EMSD) and the Post office - which are turning their pledges to provide better service into day-to-day reality. |
|---|
