PolyU Library
Journal Call no.JQ676.Z1C58
AuthorNorman, Tony.
Article TitleManaging the Kai Tak business / Tony Norman.
Is Part OfCivil service newsletter ; no.34, Mar 1996, p.12, illus.
AbstractThe Kai Tak Airport is a big business. Within the Civil Aviation Department (CAD)'s Airport Management Division (AMD), a team of five people is dedicated to ensuring two primary objectives are met: that airport customers get good value for money and a high standard of service from the airport concessions; and that, at the same time, the government maximises its revenue-earning opportunities from this source. Assistant Airport General Manager (Commercial and Property) Clement Lau introduces Kai Tak's commercial concessions in this article.