Journal Call no. | HF331.H6A4 |
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Article Title | Asia's first multilingual, speech-activated call center. |
Is Part Of | Amcham ; v.32, no.8, Aug 2000, p.6, illus. |
Abstract | The Cable and Wireless HKT's international enquiry hotline system offered by InfoTalk Corporation, a world leader in multilingual conversational speech recognition technology, is able understand a caller's mixed language request and answers in a friendly voice. |