PolyU Library
Journal Call no.HF331.H6A4
Article TitleAsia's first multilingual, speech-activated call center.
Is Part OfAmcham ; v.32, no.8, Aug 2000, p.6, illus.
AbstractThe Cable and Wireless HKT's international enquiry hotline system offered by InfoTalk Corporation, a world leader in multilingual conversational speech recognition technology, is able understand a caller's mixed language request and answers in a friendly voice.