PolyU Library
Journal Call no.TA1.H6
Article TitleWest Rail pursues its quality journey.
Is Part OfAsia engineer : the journal of the Hong Kong Institution of Engineers; v.26, no.10, Oct 1998, p.16, illus.
AbstractThe article features that the Kowloon-Canton Railway Corporation (KCRC) has recognised that quality is essential to its success. In line with its mission and values, the Corporation embarked on ISO 9000 certification beginning in 1992, and in 1997 KCRC became the first public transport operator in Asia to obtain corporate ISO 9001 certificate.