PolyU Library
Journal Call no.HD28.H66
Article TitleComments from the Board of Examiners of the HKMA Quality Award on Kowloon-Canton Railway Corporation.
Is Part OfThe Hong Kong manager ; v.32, no.4, Jul/Aug 1996, p.14, illus.
AbstractThis article briefly shows the examiners' comments on Kowloon-Canton Railway Corporation in the aspects of the Chairman, the collection and dissemination of information, strategies and plans and customer relationship management systems.