Journal Call no. | HD28.H66 |
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Article Title | Comments from the Board of Examiners of the HKMA Quality Award on Kowloon-Canton Railway Corporation. |
Is Part Of | The Hong Kong manager ; v.32, no.4, Jul/Aug 1996, p.14, illus. |
Abstract | This article briefly shows the examiners' comments on Kowloon-Canton Railway Corporation in the aspects of the Chairman, the collection and dissemination of information, strategies and plans and customer relationship management systems. |