PolyU Library
Journal Call no.HD28.H66
Article TitleIsland Shangri-La wins HKMA Quality Award.
Is Part OfThe Hong Kong manager ; v.33, no.3, Sep 1997, p.16-17.
AbstractIn the article, The Hong Kong Manager studies the success story of Island Shangri-La, which won the 1997 Hong Kong Management Association (HKMA) Quality Award. Since the hotel's opening in 1991, Island Shangri-La Hong Kong has been committed to providing its guests with the highest level of service possible.