Journal Call no. | HD28.H66 |
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Article Title | Island Shangri-La wins HKMA Quality Award. |
Is Part Of | The Hong Kong manager ; v.33, no.3, Sep 1997, p.16-17. |
Abstract | In the article, The Hong Kong Manager studies the success story of Island Shangri-La, which won the 1997 Hong Kong Management Association (HKMA) Quality Award. Since the hotel's opening in 1991, Island Shangri-La Hong Kong has been committed to providing its guests with the highest level of service possible. |