PolyU Library
Journal Call no.NA1.H56
Article TitleISO 9000 : its what you make it!
Is Part OfHinge ; v.22, [1995], p.40-41, illus.
AbstractThe little triangle bearing the quality assurance logo has been cropping up more and more frequently on letterheads, marketing brochures and in the press recently. Most people have a general idea of what it means and on the whole think it a good idea as regards manufacturers and contractors. However, a lot of architects are sceptical as to what value the system could possibly hold for them. Hinge spoke to Ray Bates, Senior Assistant Director of Maintenance and Construction Services, Hong Kong Housing Authority; Tony Toy, Assistant Director Architectural Services Department (ASD) and also to Bosco Ho, Director of the private architectural firm of Ho & Partners Architects, Engineers and Development Consultants Ltd. The purpose is to find out why they thought it expedient to apply for ISO certification, and how it has changed their methods of practice.