Journal Call no. | HF5001.H64 |
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Article Title | Users get more than they bargained for. |
Is Part Of | Hong Kong business ; v.14, no.158, Aug 1995, p.58, illus. |
Abstract | Following up on a program of research into customer needs, Mircosoft has announced a number of changes to its Microsoft Club Hong Kong, which provides after-sales services and support. |