PolyU Library
Journal Call no.HF5001.H64
Article TitleUsers get more than they bargained for.
Is Part OfHong Kong business ; v.14, no.158, Aug 1995, p.58, illus.
AbstractFollowing up on a program of research into customer needs, Mircosoft has announced a number of changes to its Microsoft Club Hong Kong, which provides after-sales services and support.