PolyU Library
Journal Call no.TX901.A85
AuthorMok, Connie.
Article TitleBuilding loyalty / Connie Mok, Vincent Heung and Anthea Kwan.
Is Part OfAsian hotel and catering times ; Mar 1995, p.36-37, illus.
AbstractThe Department of Hotel & Tourism Management at the Hong Kong Polytechnic University conducted an exploratory study to investigate hotel brand loyalty of overseas visitors to Hong Kong in 1994.