Journal Call no. | HD28.H66 |
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Author | Chambre, Denise. |
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Article Title | Total quality management awards and ISO 9000 registration / Denise Chambre. |
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Is Part Of | The Hong Kong manager ; v.30, no.3, May/Jun 1994, p.16-18, illus. |
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Abstract | Competing in a global market arena, with increasing quality demands, and price-sensitive competition have led to a fast-paced race for quality improvement as a means of achieving a competitive advantage. Two quality initiatives have emerged as front runners : Total Quality Management (TQM) and the ISO 9000 Standards. |
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