PolyU Library
Journal Call no.HD28.H66
AuthorChambre, Denise.
Article TitleTotal quality management awards and ISO 9000 registration / Denise Chambre.
Is Part OfThe Hong Kong manager ; v.30, no.3, May/Jun 1994, p.16-18, illus.
AbstractCompeting in a global market arena, with increasing quality demands, and price-sensitive competition have led to a fast-paced race for quality improvement as a means of achieving a competitive advantage. Two quality initiatives have emerged as front runners : Total Quality Management (TQM) and the ISO 9000 Standards.