| Journal Call no. | HF331.H6A4 |
|---|---|
| Author | Flynn, Kelly. |
| Article Title | Servicing the staff : hotels adapt with employee-based strategies / Kelly Flynn. |
| Is Part Of | Amcham ; v.26, no.4, May 1994, p.9-11, illus. |
| Abstract | The importance of job satisfaction has never been more crucial to the maintenance of Hong Kong's high standards of service and professionalism in the hospitality industry. |