PolyU Library
Journal Call no.HF5001.H64
AuthorFitch, Rodney.
Article TitleSurviving the retail recession / Rodney Fitch.
Is Part OfHong Kong business ; v.17, no.198, Dec 1998, p.14-15, illus.
AbstractIn recessionary times, successful retailers add value to the customers' experience, not just offer cheaper prices, and continue to innovate with products and services; they should continue to invest in their brand, writes Rodney Fitch, general manager of Oracle Systems Hong Kong Limited.