PolyU Library
Journal Call no.HD62.15.B477
Article TitleLinking the present with the future.
Is Part OfBest practice management ; no.27, Aug 1998, p.15-19, illus.
AbstractHong Kong and Shanghai Banking Corporation (HSBC) Trustee has significantly increased its productivity over the three year prior to 1998. Its people are more fulfilled, its customers are more satisfied and its business excellence is improving all the time. Paul Blackburn, Head of Private Trust Services for HSBC Trustee, explains in the article what has been going on .