| Journal Call no. | HD62.15.B477 |
|---|---|
| Article Title | A sense of soul. |
| Is Part Of | Best practice management ; no.18, Nov 1997, p.11-13, illus. |
| Abstract | Maintaining the reputation of a high quality product requires close attention to all aspects of sales and service delivery. Holger Gossmann, general manager of MD Motors, the Hong Kong agent for Rolls Royce and Bentley, shares his insights into what it takes to uphold the image of two of the world's most prestigious names in motoring. |