| Journal Call no. | HD62.15.B477 |
|---|---|
| Article Title | Taking a holiday from the competition. |
| Is Part Of | Best practice management ; no.9, Feb 1997, p.33-35, illus. |
| Abstract | As competition between hotels continues to rage, Holiday Inn Worldwide is in the thick of the fight. Providing unequalled service is the battle-cry proclaimed by its Managing Director for Asia Pacific, Ravi Saligram, whose changes at Holiday Inn are spearheading quality service. |