Journal Call no. | HF5001.H642 |
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Article Title | Quality : in whose best interest? |
Is Part Of | Hong Kong business annual ; 1995, p.85, illus. |
Abstract | "The concept of quality as the industry now knows it came from the British Standard BS 5750 which in other words was the precursor of the ISO 9000," says L Lionel Wood, chief executive, of the Hong Kong Quality Assurance Agency (HKQAA). |