Journal Call no. | HD8751.H5 |
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Article Title | Smiling face of change. |
Is Part Of | HK staff ; no.67, May 1995, p.38-39, illus. |
Abstract | When Le Saunda's top executives reviewed its competitive standing against other retailers, they saw value in the personal image of each sales staff and their managers. The task of injecting image into the staff mindset tell on the shoulders of the HR department. |