Journal Call no. | HD8751.H5 |
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Author | Chan, Joseph. |
Article Title | Company-wide teamwork / Joseph Chan. |
Is Part Of | HK staff ; no.65, Mar 1995, p.20-22, illus. |
Abstract | Attitude training is taking the front seat as the Kowloon Canton Railway Corporation (KCRC) tries to harness all its employees to achieve customer satisfaction. |