PolyU Library
Journal Call no.HD28.H66
AuthorMartinsons, Maris G.
Article TitleBusiness process re-engineering : the theory, the practice and the future / Maris G Martinsons.
Is Part OfThe Hong Kong manager ; v.31, no.1, Jan/Feb 1995, p.3-13.
AbstractThis article critically analyses business process re-engineering (BPR). The antecedents and consequences of such IT-enabled initiatives are considered while the business and human resource perspectives of this phenomenon are presented. A BPR effort in a major Hong Kong bank is described while other BPR results are summarized. Based on current organisational management trends, a prognosis for the future of BPR is offered.