| Journal Call no. | HF331.H6B74 |
|---|---|
| Author | McNulty, David. |
| Article Title | Minefields abound on the way to ISO 9000 / David McNulty. |
| Is Part Of | Britain in Hong Kong : the journal of the British Chamber of Commerce ; v.6, no.2, Mar/Feb 1994, p.11-15, illus. |
| Abstract | Introducing his article on the pitful to be found on the road to ISO 9000 certification, David McNulty, technical manager of Quality International Ltd, quotes from Machiavelli: "There is nothing so difficult, so dangerous, nor so doubtful of success than in trying to change the way that men work." |